Privacy Policy

Last Updated: 20 August 2026

At Dasvelli, we respect your privacy and are committed to protecting the personal information you share with us while using our website and services.

This Privacy Policy explains how Dasvelli collects, uses, stores, and protects your information when you visit or shop through Dasvelli.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About Dasvelli

Dasvelli is an online fashion and lifestyle store serving customers across India.

Business Address:
Dasvelli
Haiderbelia, Prihthiba
Habra, West Bengal – 743704
India

Email: contact@dasvelli.com

For the purposes of this Privacy Policy, “Dasvelli”, “we”, “us”, and “our” refer to the Dasvelli online store.

2. Information We Collect

Depending on how you use our website, we may collect information such as:

Personal and Contact Information

When you create an account, place an order, contact us, or otherwise provide information to us, we may collect:

  • Full name

  • Mobile or telephone number

  • Email address

  • Billing address

  • Shipping or delivery address

  • Other information you voluntarily provide to us

Order and Transaction Information

When you place an order, we may collect information relating to:

  • Products purchased

  • Order number

  • Order date and status

  • Delivery details

  • Payment status

  • Return, replacement, or refund information

  • Customer support communications

Payment information may be processed by our payment service providers. We do not intend to store complete payment card details on our own systems where the payment provider handles such information.

Device and Website Usage Information

When you visit Dasvelli.com, certain technical information may be collected automatically, depending on the website technologies and services we use. This may include:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Website interactions

  • Referring pages

  • Date and time of access

3. How We Use Your Information

We may use your personal information for purposes such as:

  • Processing and fulfilling your orders

  • Delivering products to you

  • Providing order confirmations and updates

  • Processing payments and refunds

  • Handling returns, replacements, and customer requests

  • Providing customer support

  • Verifying or preventing fraudulent or unauthorized transactions

  • Maintaining and improving our website and services

  • Understanding website usage and improving the shopping experience

  • Communicating with you about your orders or enquiries

  • Sending promotional or marketing communications where permitted and where applicable consent is required

  • Meeting legal, regulatory, accounting, and other legitimate business requirements

We will use personal information for purposes that are relevant to the services we provide and in accordance with applicable law.

4. Information Sharing

We do not sell your personal information as a product.

We may share relevant information with service providers and other parties where reasonably necessary to operate Dasvelli and provide our services. These may include:

  • Payment processing providers

  • Courier and logistics partners

  • Website, hosting, and technology service providers

  • Customer support or communication service providers

  • Analytics or security service providers

  • Professional advisers where necessary

  • Government authorities, regulators, law-enforcement agencies, or other parties where required or permitted by applicable law

We aim to share only the information reasonably necessary for the relevant purpose.

5. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Your payment may be subject to the privacy policy, security practices, and terms of the relevant payment provider.

Dasvelli does not request or require you to send complete card details, PINs, passwords, or OTPs to us through email, phone, WhatsApp, or other communication channels.

Never share your OTP, PIN, CVV, password, or complete card details with anyone claiming to represent Dasvelli.

6. Cookies and Similar Technologies

Dasvelli.com may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, improve performance, and provide a better shopping experience.

Cookies may be used for purposes such as:

  • Maintaining shopping cart functionality

  • Remembering preferences

  • Improving website performance

  • Understanding website traffic and usage

  • Supporting security and website functionality

  • Supporting relevant marketing or analytics activities where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.

7. Marketing Communications

Where applicable, we may use your contact information to send information about Dasvelli products, offers, promotions, or other updates, subject to applicable law and any consent requirements.

You may request to stop receiving promotional communications by following the unsubscribe instructions provided in the communication or by contacting us at:

Email: contact@dasvelli.com

Please note that even if you opt out of promotional communications, we may still contact you regarding important transactional matters such as your orders, payments, delivery, returns, or customer-service requests.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You are also responsible for keeping your account credentials and other confidential information secure and should not share passwords, OTPs, PINs, or similar authentication information with anyone.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, resolving disputes, maintaining business and transaction records, meeting legal obligations, and protecting our legitimate interests.

The period for which information is retained may vary depending on the type of information and the purpose for which it is required.

When personal information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about the personal data we process about you

  • Request correction of inaccurate or incomplete personal information

  • Request deletion of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Request other actions or exercise other rights available under applicable law

Requests may be made by contacting us using the details provided below.

We may need to verify your identity before processing certain requests in order to protect your personal information.

11. Children’s Privacy

Dasvelli.com is intended for general consumers and is not specifically directed at children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

If you follow a third-party link, that website will operate under its own privacy policy and terms. Dasvelli is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.

14. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Dasvelli

Haiderbelia, Prihthiba
Habra, West Bengal – 743704
India

Email: contact@dasvelli.com

We will review and respond to privacy-related requests in accordance with applicable law.

15. Privacy Requests and Grievances

For any privacy-related concern or request, please contact us at:

Email: contact@dasvelli.com

When contacting us, please provide sufficient details about your request so that we can identify the relevant information and assist you efficiently.

Dasvelli — Carry Your Story.